Senior Software Engineer II, Salesforce

We're Cruise, a self-driving service designed for the cities we love.
We're building the world's most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about.
We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you're free to be yourself.
It's the same here at Cruise.
We're creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products.
If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us.
Even if you might not meet every requirement, we strongly encourage you to apply.
You might just be the right candidate for us.
The Sr Software Engineer is responsible for technical analysis, design and development of robust solutions for simple to complex use cases within Salesforce.
com and adjacent technologies within the Customer Technology domain.
This position will also be responsible for supporting Salesforce Administration tasks and activities for new projects and small enhancements.
The role requires developing strong relationships with Stakeholders, Engineering, and IT teams to proactively plan and drive technical activities/tasks for projects and support work in order to attain technical excellence.
This role sits within IT and reports to the manager of Customer Technology.
The Customer Technology team selects, implements, and maintains the applications, platforms, and tools that enable the Marketing, Customer Service and Commercial Operations teams to do their best work.
We do this by building world class technical solutions that are prepared to scale, are developed on a common set of data, and are seamlessly integrated.
What you'll be doing: Participate in the planning and prioritization events to account for technical activities for projects and maintenance initiatives Accountable for designing, implementing, unit testing, integration testing and bug fixes for assigned projects Conduct review and analysis of business requirements to create technical solutions Lead and participate in code reviews, peer inspections and technical design/specifications Work with cross-functional teams to resolve process issues and identify business process improvement opportunities Development of technical architecture artifacts like (ERDs, Dataflow Diagrams, Integration Diagrams etc.
) and delivery of technical solutions that meet business requirements Perform support and maintenance tasks to address production issues reported by end users Maintain familiarity with other business systems and platform technology capabilities in order to make sounds recommendations for future needs Provide on-going process and system support during critical business operational processes, inclusive of evening and weekend hours when required Ensure systems are regulatory compliant and meets Cruise's security requirements Document processes on Cruise's internal wiki, create job-aids for users, and deliver technical training when needed What you must have: 5+ years of Software Engineering experience with successful Salesforce project implementations Experience in Salesforce.
com development including custom objects, Apex, Visualforce, Force.
com, IDE, Triggers, HTML, CSS, JS, SQL, Data Migration Tools, and Integrations Experience designing Salesforce integrations with different systems utilizing Web Services (REST or SOAP) or middleware (i.
e.
Mulesoft) Experience with managed packages and AppExchange Strong knowledge of Salesforce best practices and methodologies Highly skilled at problem solving and critical thinking in a technical context Excellent communication and negotiation skills as you work with the business to set and maintain priorities Experience working with cross-functional teams Ability to work in a growing organization while keeping focused on key goals and priorities Effective verbal, written and interpersonal communications skills Nice to have: Current relevant Salesforce certifications Strong preference for Salesforce Service Cloud Implementations (Communities, Case Management, Incident Management, Claims Management, Knowledge base and Agent Console) Prior experience working with Customer Data Platform (CDP) technologies Experience with SOA or microservice-based architectures and common cloud platforms like AWS/GCP/Azure 2+ years of experience in Agile practices The salary range for this position is $178,500 - $210,000.
Compensation will vary depending on location, job-related knowledge, skills, and experience.
You may also be offered a bonus, long-term incentives, and benefits.
These ranges are subject to change.
Why Cruise? Our benefits are here to support the whole you: Competitive salary and benefits Medical / dental / vision, Life and AD&D Subsidized mental health benefits Paid time off and holidays Paid parental, medical, family care, and military leave of absence 401(k) Cruise matching program Fertility benefits Dependent Care Flexible Spending Account Flexible Spending Account & Health Saving Account Perks Wallet program for benefits/perks Pre-tax Commuter benefit plan for local employees CruiseFlex, our location-flexible work policy.
(Learn more about CruiseFlex).
We're Integrated Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
We're Funded GM, Honda, Microsoft, T.
Rowe Price, and Walmart have invested billions in Cruise.
Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry.
Our deep resources greatly accelerate our operating speed.
Cruise LLC is an equal opportunity employer.
We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives.
We seek applicants of all backgrounds and identities, across race, color, caste, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability.
Applicants will not be discriminated against based on these or other protected categories or social identities.
Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.
Cruise is committed to the full inclusion of all applicants.
If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.
com.
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias.
To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions.
Answering these questions is entirely voluntary.
Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way.
Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.
Candidates applying for roles that operate and remotely operate the AV: Licensed to drive a motor vehicle in the U.
S.
for the three years immediately preceding your application, currently holding an active in-state regular driver's license or equivalent, and no more than one point on driving record.
A successful completion of a background check, drug screen and DMV Motor Vehicle Record check is also required.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes.
Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.