Regulatory Compliance Associates® Inc.
(RCA), A Nelson Labs company, provides worldwide services to the pharmaceutical, biologic, sterile compounding, biotechnology, and medical device industries for resolution of compliance and regulatory challenges.
We understand the complexities of running a life science business and possess areas of expertise that include every facet of R&D, operations, regulatory affairs, quality, and manufacturing.
The Position: RCA is currently seeking a Senior Director, Client Relations.
This position can be supported remotely.
Job Description
The Senior Director, Client Relations will be responsible for developing new markets and establishing lasting and growing relationships with new customers within a designated territory (US West Coast), with a focus on the pharmaceutical industry.
Job Duties and Responsibilities
Confident selling to C-level and senior executives focusing primarily on establishing, building and maintaining business relationships with new and existing clients.
Responsible for strategically selling consultative services to startup, mid-size and multi-national manufacturers within designated territory.
Ability to listen, ask relevant questions and analyze customer needs in order to fully understand the Client’s goals and objectives.
Develop, present and negotiate business proposals and contracts on RCA’s behalf.
Fundamental understanding of the requirements of the medical industry in both the US and world markets.
Attendance at client meetings as well as industry tradeshows as appropriate.
Sales/Market Development - Act as RCA’s key representative in the territory by creating and maintaining new and old relationships through sales calls and other relevant means of communication.
Utilize company marketing initiatives to find and nurture new opportunities.
Identify customer needs while evaluating potential opportunities.
Understand the requirements of the sales function to include:
identifying opportunities,
managing the needs of the client,
interacting with internal staff,
negotiating contracts,
appropriate follow up with RCA and client to ensure proper execution and completion.
Qualifications:
Education - Undergraduate or advanced college degree in a business-related field or 5+ years of consultative sales experience in the medical device, pharmaceutical, biotechnology or other related industry.
Oral / Written Communication – Ability to understand the needs of RCA as well as those of the client and propose a solution that meets those needs.
Organization - Display the capability to handle several tasks simultaneously with the ability to prioritize appropriately to ensure all tasks are completed.
Production - Understand the needs of a sales oriented job function and perform appropriate actions to complete tasks and/or projects in a timely fashion.
Reporting – Knowledge of Salesforce or similar CRM to manage client activity and proposal process.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.
Nelson Labs takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA Federal Contractor
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