Project Manager (remote)

This position offers you the opportunity to play a *key role* at the *heart of the action* in a small, *successful company*.
You will be a critical player in a fun and fast moving business.
The Project Manager is prized and recognized for being and having what it takes to fulfill and complete inspections and repair scheduling.
We offer a strong family-like culture that is long on teamwork and short on politics and people enjoy working here.
*The Requirements* You will be spending 100% of your time ensuring that each and every project that is handed over by our sales team is fulfilled and completed at the highest standards.
We have found that having experience with scheduling employees, coordinating small construction projects and dealing one-on-one with customers, all pave a solid road to success in this position.
In addition, a Project Manager should have: - Basic residential and/or commercial construction knowledge - Logistical mindset - Two to Four years of working experience in a position where you scheduled employees, residential and commercial installations, and were solely responsible for completing construction or service related projects - The ability to type/keyboard at least 50 WPM, and solid 10-key skills - Computer fluency, a high level of comfort with technology, and the ability to learn new software tools quickly - Expert level proficiency at Microsoft Word, Excel and Outlook - Excellent communication skills either through phone or email.
Your skills and experience will be essential, of course, but your "soft skills" will be just as important.
You might be the person we're looking for if you: - Are a master juggler/ multi-tasker who can track multiple priorities and target dates with ease, and love the challenge of making all the pieces fit well together - Love to create order out of chaos -- shortcuts, efficiencies, systems, and more -- but can also live with "good enough" if there isn't enough return on the energy to do the last 10% to make it perfect - Take pride in executing at a high level, and are at your best when your supervisor assigns you a task and then gets out of your way - Take strong satisfaction in completing projects, checking them off your list , making progress and delivering results - Enjoy digging into the nitty gritty and handling details - Combine flexibility and resourcefulness to figure out how to get things done -- your motto is "Make things happen, Not let things happen" - Reliability and trust worthiness is part of your basic values - Putting a smile on each and every customers face, no matter what the situation is *Role Overview* As mentioned earlier, the Project Manager is a crucial key to our company and plays as the major role of our operations team.
The "PM", now short for the Project Manager, is solely responsible for taking on each project and ensuring a smooth hassle-free experience for our customers.
The role of the PM is to maintain the technician's daily schedules and routes, contact customers and inform them of their installation dates and let the customers know of any changes that need to be made in the schedule and maintaining the scheduling calendar as well.
You will also be responsible for ordering inventory and providing accurate product ETA's and be able to schedule each job in a timely fashion You will have a fully committed Service and Installation Technician Staff to fulfill each project.
Each technician is trained to National Fireplace Institute Standards and can tackle any Dryer Vent or Fireplace inspection, repair and service.
You will assign jobs to technicians according to their experience levels and difficulty of the job.
With the aid of the Operations Manager, you will distribute the technician's jobs and assigned vehicles on a daily basis.
Backing our technicians is a fleet of company vehicles.
Our fleet is well maintained and taken care of.
We have special tracking software that will assist you in getting the technicians to the right place at the right time! This role is all about efficient results.
Getting each and every project completed in a timely manner.
Customer satisfaction is our #1 priority.
Our sales team offers a "One-of-a-Kind" purchasing experience for our customers and our fulfillment experience has to be "One-of-a-Kind" too! *Role Specifics* In general, as a PM, you will: - Take each job sold by our sales team, take ownership of the project and fulfill each project by being resourceful and thorough.
- Contact property managers via phone and email to inform them of their scheduled service dates and times.
- Provide account managers updated information about the status of the project at any given moment.
- Create pre and post property reports that our clients use for Fire Marshal inspections and as a receipt of work completed per apartment unit.
- Assist in reviewing our Commercial contracts and keeping us in compliance with them.
- Work as a team member along with the Operations Manager and the Service/Installation Technicians.
- Perform quality control checkups & job-site evaluations - Complete detailed documents on per project basis - Assist with the distribution of technician's jobs and assigned vehicles on a daily basis.
*What's in It for You?* Important role -- you will be in a position to influence all aspects (sales team, customers, installers, technicians) for the company.
Broad visibility -- while this is not a "spot light" role, you will interact with everyone on the sales team, the service team, with key vendors, and with all customers on a daily basis.
Help make a good thing even better -- The company is a successful and thriving business, but we believe a professional with strong organizational skills and a knack for thoroughness and achievement can help us grasp new levels.
Great environment - People both enjoy and take pride in working for Asurety.
We promote a family-like culture in which everyone is important and respected.
*Keys to Success* The ideal fit for this opportunity will be someone who is looking to find a career home and play an important role for years to come.
We'll support you as you grow into this role and take on more responsibilities.
To excel in this role you will be sharp and resourceful, and enjoy pulling all the pieces together to make things happen and not just let things happen.
You should be able to hit the ground running; rather than us training you, you should show us a thing or two! In addition, in order to be an outstanding PM, you will: - Remain open to taking on whatever task comes your way - Achieve goals with minimal supervision, but also contribute effectively as a team player - Bring a meticulous attention to detail, but also grasp the bigger picture and how the details fit into place - Manage multiple priorities effectively - Anticipate the needs of our customers and take initiative in providing a "One-of-a-Kind" service to them - Bring a positive attitude and help support and maintain an upbeat environment - Exercise discretion with confidential information Job Type: Full-time Pay: $50,000.
00 - $55,000.
00 per year Benefits: * Dental insurance * Employee discount * Health insurance * Paid time off * Referral program * Vision insurance Compensation package: * Bonus opportunities Experience level: * 2 years * 3 years * 4 years Schedule: * 8 hour shift * Monday to Friday Education: * Associate (Required) Experience: * Appointment scheduling: 2 years (Required) Work Location: Remote