Systems Administrator

Job Title: Systems Administrator Location: Remote Department: Epic Reports to: Infrastructure Manager Employment Type: Full time, Exempt Travel Required: Yes, up to 15% Salary Range: $90,000 to $110,000 per annum Summary Reporting to the Infrastructure Manager, the Systems Administrator is responsible for new deployments and ongoing maintenance of BetterHealth’s server and application infrastructure.
This includes system maintenance and configuration such as installing and troubleshooting software, performing regular checks of the environment, and implementing updates and patches.
This role also functions as a technical expert of BetterHealth’s server and application infrastructure and will provide recommendations for ongoing improvements to the environment.
Essential Functions Manage and monitor Windows and Linux servers, including configuration, testing, patching, and maintenance.
Manage and monitor ancillary systems and applications.
Perform upgrades, configuration changes, deployment, and patching as needed.
Serve as a subject matter expert of BetterHealth’s server and application infrastructure.
Develop and maintain documentation related to server build and application management.
Develop and maintain PowerShell and batch automation scripts.
Assist with administration of Atlassian products and plugins, including patching, optimization, configuration changes, automation configuration, provisioning, and issue resolution.
Provide technical assistance with the installation and configuration of Epic client applications.
Research, evaluate, and recommend infrastructure and application improvements.
Monitor and, where applicable, triage or resolve, technology tickets and project requests.
Provide on call support coverage as needed.
Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Service and Interpersonal Skills, Oral and Written Communications Strategic Thinking and Problem Solving Computer and Technical Skills Ethics, Diversity, Initiative and Teamwork Quality, Safety and Security Education and/or Experience Bachelor’s Degree or equivalent experience required 3+ years of Windows server management experience Experience and comfort working with large groups of individuals Self directed, with the ability to prioritize and simultaneously work on multiple projects Experience with AWS preferred Experience with Confluence and Jira preferred Experience working in the nonprofit sector preferred Skills and Qualifications Excellent writing and oral communications skills Detail oriented with excellent organizational skills Ability to work accurately and with composure under deadline pressure Ability to thrive in a fast paced, remote work environment Ability to work independently, including handling multiple projects/tasks simultaneously Ability to participate in an on all rotation and respond to urgent situations during non standard hours Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and listen.
Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.
Duties and responsibilities may be added, deleted, or changed at any time at management's discretion, formally or informally, either verbally or in writing.