Quality Manager

Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries.
We are one of the largest scale producers of high-quality cannabis in the U.
S.
, and our purpose is to be a force for good.
People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our communities, our industry, and our world.
Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success.
The key to building a culture where everyone can thrive starts and ends with our teams.
Their collective courage and kyndness sets AYR apart.
Your career growth at AYR is limitless, and we believe in creating an environment where everyone can flourish and win together.
Job Summary The QA Manager will work to develop, implement, manage, and continually improve the quality and product safety programs.
The QA Manager will also be responsible for managing staff, overseeing production processes, analyzing data, and developing strategies or policies for higher quality.
Duties and Responsibilities · Develop quality control policies and standards for the company to follow · Train staff members on the quality control processes and policies · Overseeing quality control processes, and a team of QA Technicians · Conducting in-house audits of product inventory and documentation · Confirming all products are properly labeled before output · Assist in investigating consumer complaints by determining root cause, implementing corrective actions and preventive measures, responding to complaints in the required time-frame, and analyzing complaint trends.
· Ensuring safety procedures and processes · Assessing operational data and identifying quality problems · Establishing strategies to improve efficiency and profitability in the organization, as well as put out higher quality goods · Conduct monthly GMP/Sanitation/Security inspections and follow up on corrective actions · Maintain records for GMP training, including QPs, SOPs etc.
· Follow all Good Manufacturing Practices as outlined in the QA Manual Qualifications · Quality related experience in food, pharmaceutical or other related field preferred · Excellent verbal and written communication skills.
· Excellent interpersonal and customer service skills.
· Excellent organizational skills and attention to detail.
· Excellent time management skills with a proven ability to meet deadlines.
· Strong analytical and problem-solving skills.
· Strong supervisory and leadership skills.
· Must meet the age requirement as outlined by state cannabis agencies · Able to pass all background checks/fingerprinting as required by state cannabis agencies · Able to provide valid badging/credentials as required by state cannabis agencies Education · Bachelors degree in Business, Engineering, or field related to the products being developed required.
Experience · Three to five years of experience in related field required with supervisory experience a plus.
Competencies (Knowledge, Skills, and Attitude) · Business Acumen - Possess a combination of knowledge and skill collected through experience; knowledgeable about key business issues and how to apply that knowledge in creating a remarkable experience; confident in taking action informed by past experiences that delivered a favorable outcome.
· Leading Vision and Purpose - Understands and communicates Company vision and purpose to team members regularly; creates a compelling and inspired synergy between the team’s work and the overall Company purpose and vision; consistently talks beyond today and inspires the team about future possibilities; creates key milestones to rally support behind the visionary goals; communicates the vision in way that is easy to understand and shareable by everyone; inspires and motivate entire organizations to deliver key business results.
· Managing through Systems - Designs practices, processes, and procedures that deliver remarkable customer experiences while managing from a distance and/or remote work; is comfortable letting the business run without intervening; creates an effective systematic retail environment that is successful without their physical presence.
Direct reports · QA Technicians Working conditions This person may be exposed to dust, kief, cleaning chemicals, and fumes.
Although systems are in place to remove these byproducts, there is still exposure to some degree.
This person will be traveling between dispensaries and manufacturing facilities within AYR Wellness.
Physical requirements · Physically able to conduct inspections and carry equipment used for inspections.
· Must be able to stand for extended periods of time, and safely lift up to 25lbs · Must be able to wear required Personal Protective Equipment (PPE) for extended periods of time (I.
e.
gloves, lab coat, hair net) · Appropriate grooming for work environment (no jewelry, hair must be tied back, no hair outside of PPE) Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world.
And it wouldn’t be possible without our exceptionally talented team.
We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
AYR Wellness is committed to the policy that all persons have equal access to employment.
We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans’ status.