Field Service Engineer, Cryo

Overview & Responsibilities .
Under general guidance and minimal supervision, the Field Engineer performs a wide range of technical tasks and ensures proper installation, service and commissioning of Cryogenic pumps and/or Cryogenic turbine expanders.
In this role, the FSE provide technical support for installation and commissioning of projects and provides technical oversight of repair, removal, maintenance, and emergency support; as well as remote troubleshooting.
JOB RESPONSIBILITIES: Perform troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and oversees corrective actions Perform installation and commissioning technical direction activities at customer site locations Capable of working unsupervised and in remote locations Under the direction of a senior engineer/team leader, performs a wide range of tasks to ensure the technical integrity and proper installation and commissioning of Ebara International Corp.
equipment.
Provides training and instruction to customers on Ebara International Corp.
equipment as required.
Ensure appropriate response and service is provided to customer, while maintaining a professional and courteous manner at all times When not traveling, supports technical inbound call from customers and assists with technical support Diligently documents site activities and completes reports in timely fashion after site work completion Documents deviations at site from OEM standards and completes engineering incident reports as required.
Maintain a positive work atmosphere by acting and communication in a manner, so that you get along with customers, clients, co-workers and management.
All other duties as assigned.
QUALIFICATIONS: Skills and Experience Bachelor’s Degree or Associate’s Degree in Electrical or Mechanical related fields or equivalent knowledge through job- related industry experience Minimum of 2 years of field service and/or commissioning experience preferred Ability to travel to destinations in the USA or overseas on short notice and for extended periods of time to troubleshoot existing Ebara equipment Ability to execute complicated assignments, using creative ability and independent judgment Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications Ability to learn and follow defined departmental policies, procedures and practices Abilities Must be able to follow site working hours & rules, safety regulations Must be able to pass site safety tests Willingness to take “fit for duty” test and Drug and Alcohol testing, as required by certain locations Must have a current passport Must be able to Complete and meet special VISA requirements Equal Employment Opportunity Elliott is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States.
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S.
federal law from discrimination.
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