Director, IT Business (Corp) Function Applications

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market.
You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable.
At BFS, we believe building a successful career is not solely defined by a degree.
Your experience, skills, and passion are just as important, if not more so.
As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
This role is responsible for the design, architecture, configuration, development, and ongoing support of Business (Corp) Function Applications (namely Finance, HR, Legal, Communications.
This individual should possess knowledge about business practices in these functional areas (especially Finance & HR) to help implement the best technology solutions that fit business and IT strategic roadmaps.
This position is responsible for application strategy across this functional and technical area.
The role represents IT and educates senior leadership by assisting them in their decision-making role, and provides information system alternatives based upon requests, for decision and direction.
The role will be accountable for end-to-end IT service to the Business (Corp) Functions, with dotted line relationships to the business leaders of those areas.
In addition, the role advises senior business leadership on the impact of short-term decisions versus long term objectives.
As a member of the Senior IT team, this role needs to set the appropriate tone at the top.
The position requires a leader who leads by example, is competent, confident, perseverant, inspirational, influencing, disciplined and dependable.
In addition, this individual needs to be highly collaborative, a strong communicator and continuous improvement minded.
The ability to deliver tactical projects while anticipating issues and thinking strategically is required.
The position requires a demonstrated ability to manage a diverse portfolio of requests, quickly mediate between competing priorities, and work effectively with IT colleagues, contractors, and business management both within and across reporting relationships, lines of businesses and markets.
Finally, this leadership role is responsible for the team member management, development, and engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES Program Management Plan and direct the annual project portfolio within the area of responsibility.
Work with business to understand business strategies.
Assist with the development and implementation of goals, objectives, policies, and priorities.
Makes recommendations regarding administrative, organizational, and operational problems.
Assists with the preparation and administration of the budget, maintains and monitors appropriate budgetary controls, assists with the development of information system standards, and designs and implements new and revised systems to ensure effective and efficient services.
Strategy Development Fulfill a leadership role in IT strategic initiatives including developing and implementing IT strategic roadmaps aligned with business strategy, expanding organizational capacity to execute on IT strategies; identifying emerging trends and disruptive technologies to introduce to BFS.
Business Management Work closely with ELT level business stakeholders to understand business processes and strategies.
Assist in development of business case to prioritize and drive IT initiatives.
Establish a communication channel with business to provide regular updates in terms of status and steering committee updates.
Team Management Responsible for driving engagement and professional development of team, inclusive of the team leader.
Selects, develops, coaches, and reviews team members; additionally oversees contingent workers.
Conducts interviews, individual performance and development planning performance reviews, other supervisory interactions and proposes salary increases.
Departmental Researches and recommends system development priorities, project estimations, resolves procedural problems, assists with formulating departmental policy and procedures, recommends new or revised standards, procedures, and policies around areas of responsibility.
Participates in forecasting and long-term planning, implements long-term plans, uses non-traditional/creative approaches to problem-solving, recommends new or revised standards, policies, etc.
in areas of responsibilities.
TYPICAL RESPONSIBILITIES: Program Management • Program Structure & Governance – Accountable for the proper definition, delivery and quality of business applications using BFS’s Project Management methodology utilizing both internal resources as well as external partners.
Develops methods for tracking and reporting status of IT programs to business partners.
• Resource Management - Directs, instructs, and coaches staff in order to meet project goals.
Allocates and balances work assignments; reviews, evaluates, and reports project programs.
Evaluates and reports the performance of assigned team members.
• Collaboration - Works closely with IT management peers to ensure customer needs are being addressed, solutions are complete and not compromised because of functional boundaries and/or the capabilities of the technical architecture.
• Drive Standards - Oversees and ensures the quality of testing, application documentation, user training, change management, production release and on-going support.
• Issue Management – Key role in the escalation and resolution of issues during project delivery by working across IT functions, department boundaries and the business community.
• Deliver Partners – Selects, qualifies and manages internal and external delivery partners to ensure successful, high quality outcomes, on-time and on-budget.
Builds relationships with delivery leaders to effectively overcome barriers to success.
Team Management • Staff Management - Responsible for the professional development of staff.
Responsible for hiring of staff personnel in area of responsibility.
Conducts interviews, individual performance and development planning performance reviews, other supervisory interactions and proposes salary increases.
Business User Management • Business Relationships - Develop working relationships with a diverse group of business people and gain an understanding of the complex nature of the company’s business.
Maintain familiarity with the business plans of the company and the departments serviced.
• Business Alignment - Meets with user management and staff to understand business requirements and to determine system requirements for all functions in the area of responsibility.
Works with customers to define and prioritize improvement initiatives.
Assists in building strategic roadmaps and aligning the business initiatives with IT initiatives to shape the IT vision and strategy.
• Business Case Development - Responsible for contributing to business case generation and overall project strategies including project plans for major efforts that satisfy the business needs of that functional area for review and approval by management.
Also responsible for assisting user management in setting priorities.
• Demand Management – Identify key strategic business and functional requirements for the Commercial Operations organization.
Responsible for assisting users in setting priorities, resolving competing initiatives and aligning expectations throughout the portfolio.
• Issue Escalation – Key role in the management, impact analysis and communication of system performance or production downtime events.
Acts as conduit between IT support and business leadership.
Departmental • Financial Responsibilities - Participates in creating of department budget and quarterly forecasts.
Responsible for consulting, salary, travel and training budgets in designated areas of responsibility.
• IT Practice at BFS - Remain knowledgeable of information technology process and sponsor improvements.
Act as a link between information technology and the business user community.
• Employee Engagement – Contribute to and sponsor efforts to drive improvements in employee engagement.
COMPETENCIES • Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
• Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism.
Identifies the need for and drives change when required to achieve objectives.
• Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
• Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
• Agile Best Practices: Understands how agility is leveraged in IT ways of working.
Adopts agile best practices as appropriate throughout the assigned work lifecycle.
Responds to feedback quickly based on comments of internal and external customers and needs of the market.
• Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked.
Executes work in a timely manner.
Suggests improvements to current ways of working.
• Provides Leadership: Makes decisions and takes responsibility; directs and leads others even in ambiguous circumstances, coordinating activities; provides encouragement and inspiration to help others succeed.
• Builds Effective Teams: Builds high performing teams by integrating a diversity of skills and personalities and creating a deep sense of accountability and shared purpose.
• Develops Talent: Focuses on developing, coaching, and mentoring talent to improve individual and organizational performance.
Contributes to building talent that the industry, market, and BFS needs.
• Manages Stakeholders: Builds relationships and takes account of the needs of multiple stakeholders to influence and drive decisions for beneficial business outcomes.
• Drives Success: Takes action, initiates activity and seizes opportunities for new business; pursues goals with persistence and achieves outstanding results.
• BFS COMPETENCIES • Business and Financial Acumen • Demonstrates depth of understanding for the P&L and financial analysis • Teaches business and financial acumen to others.
• Understands KPIs and how BFS makes money.
• Knows the different business segments and how they relate to one another.
• Understands customer sales and engagement.
• Demonstrates functional and/or technical expertise.
• Understands complex issues and demonstrates problem solving skills.
• Understands how to maximize business results regardless of industry cycle.
• Results Driven • Holds self and others accountable.
• Communicates and sets clear goals with plans to deliver.
• Manages competing priorities effectively.
• Demonstrates appropriate urgency.
• Drives to exceed expectations in alignment with our BFS SPICE values.
• Embraces and follows best practices.
• Demonstrates self-starter, can-do attitude.
• Strategic Thinking and Decision Making • Leverages resources and teams around them to solve problems and create mutually beneficial outcomes.
• Demonstrates willingness and courage to make tough decisions in a timely manner.
• Balances short-and-long term priorities • Demonstrates proactive versus reactive thinking.
• Asks questions to identify root cause and analyze situations more accurately.
• Servant Leadership • Demonstrates humility by putting others first.
• Builds trust-based relationships.
• Leads by example with kindness and respect.
• Collaborates well across all areas of the business.
• Advocates for others • Actively listens to understand the meaning and intent of what the other person is communicating.
• Demonstrates authenticity and encourages others to do the same.
• Emotional Intelligence • Demonstrates situational awareness – knows when and how to adjust leadership style in different situations.
• Demonstrates self-awareness – understands strengths and weaknesses.
• Demonstrates empathy – puts themselves in other’s shoes.
• Assumes positive intent.
• Develops and Leads Others • Drives alignment through clear communication of vision, goals, and expectations.
• Invests time on a regular basis in performance feedback and developmental conversations.
• Fosters a respectful and inclusive environment.
• Empowers, motivates, and inspires others.
• Coaches and mentor others for their development.
• Guides and persuades others to deliver positive outcomes.
• Growth Mindset • Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes.
• Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure.
• Thinks like an owner with an entrepreneurial spirit.
• Demonstrates and encourages intellectual curiosity.
• Continuous learner; seeks opportunities and knowledge for personal and professional growth.
• Sees possibilities over problems – actively seeks solutions.
• Innovation • Encourages out-of-the box thinking to create new ways of doing things.
• Continuously seeks to improve and simplify pain points in the business.
• Anticipates, embraces, and leads change.
• Develops and executes breakthrough strategies.
• Integrity • Does the right thing even under challenging circumstances? • Communicates with honesty.
• Consistently treats others fairly and equitably.
• Demonstrates reliability and does what they say they will do.
• Conducts tough conversations and delivers difficult messages with kindness and respect.
REQUIREMENTS/QUALIFICATIONS: • BS Degree in Information Technology or similar field.
MS Degree or MBA preferred.
• 12+ years’ experience defining, implementing, and supporting Information Technology systems with an emphasis on the following processes and technologies: • Finance (RTR), Treasury, Tax, HR – Experience with SAP / S4/HANA is highly desirable.
• 10+ years leadership experience managing technical delivery teams and owning a project portfolio.
• Experience with Vendor Management for both product and service vendors • Experience using structured project management methodologies with waterfall, agile as well as product-based delivery methods.
• Experience leading individual programs greater than $5M in size.
• Experience with building materials manufacturing industry is a significant plus.
• Action oriented, with the ability to understand and willingness to get into systems development details when warranted.
“Do what it takes” attitude.
• Experience with managing in house and contract staff; experience with offshore development is preferred.
• Experience supporting applications in a 24x7x365 manufacturing environment.
• Strong analytical skills with demonstrated ability to convert business needs into system requirements.
• Excellent oral and written communication skills • Demonstrated IT leadership skills with a proven track record of success.
WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds.
• Willingness to travel to support job responsibilities as required.
(Approx.
20%) Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority.
We invest in your future through the latest training, tools, and technologies.
Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day.
You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment.
Join us to be more, do more, and build more, together at BFS.
In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law.
Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.
Full-Time Team Members are eligible for company benefits, including • Three Medical plan options • Dental & Vision • Critical Care • Accident & Hospital insurance • Flexible Spending Accounts for Health & Dependent Care • Health Savings Account • 401(k) with company match • Vacation & Sick Time • Paid company holidays • Company Paid Life & AD&D • Supplemental Life • Short & Long Term Disability • Bereavement • Paid Parental Leave • Team Member Assistance Program All benefits are subject to change pursuant to state and federal guidelines.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.
Accommodation@bldr.
com.
Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
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