Compliance Manager, CIEE Exchanges Division

Position: Compliance Manager Reports to: Director, Participant Services Department: Participant Services Location: Remote, US field-based (see location requirements below).
Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.
Why work with us: You will change the world.
CIEE builds bridges between different people, different countries, and different cultures.
We help young people participate in high-quality international exchange and study abroad programs that bring the world together.
We change lives, our alumni change the world.
Be part of the change! You will receive a competitive total rewards package.
CIEE provides all employees exceptional benefits offerings that increase total compensation by up to 25%.
Our top-tier benefits include: Paid time off and Parental leave Gym Reimbursement Program Employee Assistance Program Short-term & Long-term Disability 6 floating Fridays (based on our eligibility rules) CIEE Study Abroad and TEFL Program discounts 403(b) Retirement Plan with employer contribution Insurance Coverage (life, travel, medical, dental, and vision) Flexible Spending Accounts/Health Savings Accounts (medical and dependent) Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) You will be part of a fast-paced, international, diverse, and collaborative team of professionals.
CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 26 countries.
Additionally, we help international participants from over 130 countries come to the USA each year.
Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.
Who you are: CIEE is seeking a qualified professional to serve as the Compliance and Policy Manager for our BridgeUSA J-1 work-based exchange programs.
Compliance with program regulations, development of CIEE policies, training of staff, and monitoring of business operations are essential to the successful operation of these programs.
The Compliance and Policy Manager ensures that CIEE complies with published regulations, but also leads the industry in meeting the diplomacy intent of these programs.
This role works closely with multiple teams within CIEE to identify policies and procedures.
The Manager serves as the primary liaison to the Department of State on issues of regulatory compliance and incident/complaint resolution.
What you’ll do: Act as primary liaison between Work Exchanges and the Department of State, and ensure all regulatory reporting requirements are met.
Develop written company policies that ensure compliance with Department of State J-1 visa regulations while supporting business requirements.
Communicate escalated program incidents to the Department of State and manage follow-up resolution with impacted teams.
Work collaboratively with the business (including the VP, Work Exchange Programs, and various product owners) to achieve regulatory compliance and maintain program integrity, acting as the primary resource for regulatory knowledge.
Analyze business operations to understand their strengths and weaknesses regarding compliance and identify opportunities for developing policies.
Interpret regulations and translate them into business requirements.
Annually, collaborate with program directors to write annual reports for all WEX J-1 programs.
Maintain required documentation with the Department of State for program designations and maintaining Alternate Responsible Officer (ARO) access for SEVIS.
Provide training to program staff and AROs in areas of compliance, policy, and regulation.
Monitor SEVIS compliance and work with AROs to ensure data integrity and compliance.
Additional Responsibilities: Monitor any escalated related calls or incidents on the 24-hour Emergency Cell Phone on a rotating basis.
Other duties as assigned.
What you’ll bring: The ideal candidate will possess: Bachelor of Science or Arts required.
Must have a proven understanding of how to interpret regulations and translate them into business requirements.
Expertise in the business unit(s) they support, as well as an understanding of J-1 visa regulations.
Experience with SEVIS is a plus.
Ability to communicate effectively in writing, verbally, and as a presenter.
Comfortable working in an environment with changing and escalated priorities.
Creative approach to problem solving, innovation, and issue resolution.
Superior interpersonal skills and a track record of building relationships and collaborating with others in cross-functional teams.
Salesforce and Microsoft suite experience and comfort reporting and data analytics.
Self-motivated and self-managed with a high degree of analytical ability and intellectual curiosity.
Location Requirements The position is available to applicants in Canada and the United States, except for applicants residing in: Washington (state) Colorado California Jersey City, NJ Diversity Matters: CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together.
Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply.
Due to federal regulations, a background and reference check will be conducted as a condition of employment.