*About Us:* Bullock Ward Mason LLC is a reputable law firm dedicated to providing exceptional legal services to our clients.
Our practice is focused on mass torts and medical malpractice.
With a focus on professionalism, integrity, and client satisfaction, we have built a strong national reputation in our legal community.
*Job Description: *We are seeking a highly skilled and organized Receptionist/Intake Specialist to join our team.
The ideal candidate will play a crucial role in managing client intake, providing administrative support, and ensuring smooth communication within the firm.
Responsibilities:
* Handle incoming calls, inquiries, case status updates and requests from clients, attorneys, and staff members in a professional and courteous manner.
* Assist in the case intake process, including gathering necessary information and documentation needed to properly evaluate potential new cases.
* Utilize Smart Advocate case management software to input and update client information, track case progress, manage tasks and generate reports as needed.
* Maintain accurate and organized records of client communications, appointments, and case-related activities.
* Provide administrative support to attorneys, paralegals, and case managers, including but not limited to data entry, scheduling appointments, and drafting correspondence.
* Collaborate with team members and utilize project management tools like Monday.
com to track tasks, deadlines, and project progress.
* Ensure timely and accurate delivery of case updates to clients and to the appropriate individuals.
* Perform data entry tasks with a high level of accuracy and attention to detail.
* Assist with other administrative duties and special projects as assigned.
*Requirements:*
* Previous experience working in a legal setting or similar high volume professional environment preferred.
* Proficiency in Smart Advocate or similar case management software is highly desirable.
* Advanced proficiency in Microsoft Excel, Outlook, and Teams.
* Familiarity with project management tools such as Monday.
com or equivalent.
* Excellent communication and interpersonal skills.
* Strong organizational skills and the ability to multitask effectively.
* Attention to detail and accuracy in data entry and record-keeping.
* Ability to handle a high volume of calls and inquiries with professionalism and patience.
* Commitment to maintaining confidentiality and handling sensitive information with discretion.
*Benefits:*
* Competitive salary commensurate with experience, performance based bonus
* Health insurance coverage.
* Retirement savings plan.
* Paid time off and holidays.
* Opportunities for professional development and growth within the firm.
How to Apply: Interested candidates should submit a resume and cover letter (optional) detailing their qualifications and relevant experience to employment@bwmlaw.
com.
Please include "Receptionist/Intake Specialist Application" in the subject line.
Only applications that follow this process will be reviewed.
Bullock Ward Mason LLC is an equal opportunity employer and values diversity in the workplace.
We encourage individuals of all backgrounds to apply.
Join our team and become an integral part of our mission to provide exceptional legal services
Job Type: Full-time
Pay: From $50,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
Work Location: Remote
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