Administrative Coordinator II

Huron Law Group is an established national debt defense law firm focused on providing cost-effective legal representation to consumers.
Our firm is currently seeking a remote Administrative Coordinator to support the department by performing advanced duties, ensuring completion of deliverables and adherence to company Best Practices and Service-Level Agreements, and assisting with high-level correspondence on behalf of managers.
*Key Accountabilities * *Act as Workforce Coordinator under direction of Attorney Managers – Assist with attorney onboarding/offboarding, directives, and communications.
* * Track attorney attendance of virtual meetings.
* Updating Attorney Staffing Board in project management software * Assist with onboarding/offboarding of salary and of-counsel attorneys.
* Document feedback and coaching information in staff management software.
* Track attorneys with coaching and development opportunities and provide weekly summary to Attorney Managers.
* Cascade messages to attorneys as directed by management.
* Coordinate with Executive Assistant and Attorney Managers on attorney travel arrangements.
* Oversee Teams chats to provide guidance to attorneys and report opportunities to management and add/remove members as needed.
*Responsible for Calendar Management Best Practices – Oversee attorney calendars in accordance with company Calendar Management Best Practices.
* * Establish calendars for new hires and activating them in the company CRM.
* Monitor and adjust attorney calendars as needed.
* Coordinate multiple attorney calendars at the state level to ensure appropriate coverage.
* Coordinate coverage for urgent and planned time off.
* Ensure appropriate use of resource attorneys.
* Facilitate attorney appointments that cannot be scheduled through normal channels.
* Block off times for holidays, training, meetings, and as directed by management.
* Act as company/department liaison regarding attorney schedule/availability.
* Calibrate department calendars.
* Proxy attorney time off requests at direction of Attorney Managers.
* Organize department meetings from Level 10 to-do list.
* Add Attorney Manager time off to calendars.
*Oversight of Attorney Deliverables Management – Ensure all attorney deliverables are completed in accordance with company Service-Level Agreements.
* * Monitor team progress on deliverables daily.
* Coordinate completion of deliverables when an attorney is out of office.
* Follow-up with attorneys to request completion of deliverables daily.
* Answer attorney questions related to completion of deliverables.
* Track completion of deliverables in accordance with service-level agreements and report to management on a weekly basis.
* Review file review reports and progression toward monthly goal and report to management on a weekly basis.
* Investigate and report on feedback provided by affiliates.
* Communicate with attorneys on deliverables that need urgent attention outside of the standard process as directed by management.
*Oversight of Attorney Case Management - Ensure attorney cases are completed in accordance with company Service-Level Agreements.
* * Monitor Attorney Request cases opened daily.
* Escalate cases when appropriate action isn’t taken and/or follow-up is needed.
* Provide updates to attorneys as tasks are completed.
* Track trends in cases and report to management.
*Miscellaneous* * Attend company meetings and events.
* All other duties as assigned.
*Company Core Values * * Driven – It’s how we get there.
* Caring – It’s why we are here.
* Teamwork – It’s having each other’s back.
* Accountability – It’s a way of life.
* Attitude – It’s a choice we make.
* Adaptable – It’s how we grow.
*Preferred Requirements * * Associates degree.
* Experience assisting attorneys or other business professionals.
* Experience managing multiple calendars, 3 years.
* Acuity, 3 years.
* Salesforce, 3 years.
* Understand and able to use basic office equipment and software.
* Some travel may be necessary (10%).
*Schedule* * Mon-Fri, 10:00 am – 7:00 pm EST.
* No weekends.
* No overtime.
*Work Environment:* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position.
Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
_*An Equal Opportunity Employer*_ _We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.
It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
_ Job Type: Full-time Pay: $20.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule: * Day shift * Monday to Friday Work Location: Remote