Director, Senior Privacy Counsel

Job Description What you'll be doing You will serve as the subject matter expert and point of escalation for customer and supplier privacy and data protection-related contract negotiations and questions.
You will develop, update and maintain privacy and data protection documentation (e.
g.
templates, blog posts, privacy contract negotiation playbook, Transfer Impact Assessment Guide, etc.
) You will manage a team of talented legal professionals.
You will support the completion of privacy questionnaires, assessments, and data subject requests.
You will provide solution-focused privacy guidance to product, business, human resources, engineering, and other cross-functional teams.
Refine, enhance, and scale company-wide privacy compliance operating processes.
Identify potential privacy and information security risks and provide practical risk-mitigation solutions.
Build strong relationships with senior leaders cross-functionally and gain a deep understanding of how each team works to design and operationalize privacy compliance into their teams.
Ensure the global privacy program business practices meet legal compliance with documented goals, objectives, activities, and metrics, including metrics that measure and improve the effectiveness of privacy controls.
Research, investigate and conduct due diligence on new and emerging compliance obligations.
Design and deliver training, guidelines and best practices on privacy and data protection matters for legal and non-legal teams.
Stay informed of changes and developments in privacy laws, regulations, standards and guidance and update business practices/processes accordingly.
Handle special projects, as requested.
What you bring to the role Deep expertise and strong interest in privacy and data protection global laws and regulations.
Passion for people development and experience in leading a high-performance team (5+ years of people management experience preferred).
J.
D.
from an accredited law school and admission to the bar.
Accountable and hands-on, self-starter, results-oriented.
CIPP/US and/or CIPP/E certification is a plus.
Experience providing pragmatic and actionable advice to internal clients on legal risks with a focus on practical solutions and a proven track record of success.
Ability to work in a fast-paced environment, handle multiple priorities while managing expectations.
Excellent communication skills.
Experience working with SaaS at a global tech company.
Where We Work: Fully Flexible: In this role, you’ll work primarily remotely with the support of a dynamic and caring team.
We’ll provide you with the digital tools and experiences to be together–even when we’re apart.
Being digital first doesn’t mean we’re digital only.
You’ll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces.
We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.
The US annualized base salary range for this position is $214,000.
00-$320,000.
00.
This position may also be eligible for bonus, benefits, or related incentives.
While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location.
Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Today we power billions of conversations with brands you know and love.
We advocate for digital first customer experiences—and we stick with it in our workplace.
Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
We are an AA/EEO/Veterans/Disabled employer.
If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.
If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.
com with your specific accommodation request.