Smith Construction Co, a leading name in the construction industry, is looking for a highly organized and detail-oriented Administrative Assistant to join our team.
If you are a proactive individual with excellent communication skills and a passion for supporting administrative functions, we invite you to apply.
Join us in contributing to the success of our dynamic construction company.
*Responsibilities:*
Join the Colvos Construction team as a Customer Service Representative and be the friendly voice that defines our commitment to exceptional service! We are looking for individuals with excellent communication skills, a passion for customer satisfaction, and the ability to thrive in a collaborative environment.
If you're ready to play a vital role in enhancing our customer experience, we invite you to apply.
*Responsibilities:*
* *Customer Interaction:* Serve as the first point of contact for customers, addressing inquiries, providing information, and resolving issues with a friendly and customer-centric approach.
* *Order Processing:* Assist customers with product orders, ensuring accuracy and efficiency in the processing of transactions.
* *Issue Resolution:* Investigate and resolve customer concerns, collaborating with various departments to provide effective solutions.
* *Product Knowledge:* Stay informed about Colvos Construction's services and offerings to provide customers with accurate information and promote additional services.
* *Communication Hub:* Act as a liaison between customers and internal teams, ensuring clear and effective communication.
* *Documentation:* Maintain detailed and accurate records of customer interactions, transactions, and inquiries using our customer relationship management (CRM) system.
*Requirements:*
* *Communication Skills:* Excellent verbal and written communication skills with a friendly and approachable demeanor.
* *Problem-Solving Skills:* Ability to analyze situations, identify problems, and provide effective solutions while maintaining a positive customer experience.
* *Multitasking:* Capable of efficiently managing multiple tasks in a fast-paced customer service environment.
* *Adaptability:* Willingness to adapt to changing procedures and customer needs.
* *Computer Proficiency:* Comfortable using CRM software and navigating various computer systems.
* *Availability:* Flexibility to accommodate varying shifts, including weekends and evenings.
*How to Apply:*
Ready to be the face of exceptional customer service at Colvos Construction? Send your resume and a cover letter outlining your relevant experience
Colvos Construction is an equal opportunity employer.
We value diversity and are committed to fostering an inclusive workplace.
Join us and be a key player in elevating our customer service standards!
Job Types: Full-time, Part-time
Pay: $19.
00 - $21.
00 per hour
Benefits:
* 401(k)
* Flexible schedule
* Paid time off
* Work from home
Experience level:
* 1 year
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* Remote
Work Location: Remote
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