Record Retrieval Specialist Remote

*New Year - New Job* Our *Record Retrieval Specialists *advocate for our clients in the personal injury legal field by getting needed medical records so they can work on behalf of injured people.
We are problem solvers and communicate well with record custodians and healthcare/medical facilities to search for answers and resolve client concerns.
*Advance to Team Lead role within 6-9 months.
Previous team lead or supervisory experience is preferred.
* *On a typical day you will* * call healthcare facilities and record custodians to check status on *Record Request* fulfillment * create and send *Request for Records* documents (send electronically to facility) * manage electronic documents within our proprietary data base * trouble shoot to resolve occasional administrative snags to obtain requested records *Skills* * In phone conversations and emails you will communicate and build warm relationships with record custodians and advocate for quick return of requested records.
* Using our proprietary software and data base, you will keep accurate notes and move electronic documents to appropriate file location.
Job Type: Full-time Pay: $17.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday Education: * Associate (Required) Experience: * Microsoft Office: 3 years (Required) * Leadership: 3 years (Preferred) Work Location: Remote