*About Housing Urban Management, LLC:*
Established in 2008, Housing Urban Management, LLC assists Housing Providers in the District of Columbia to fill their vacant rentals with subsidized housing recipients / voucher tenants.
We have developed a proprietary platform to streamline leasing process for matching landlords and tenants and navigating the subsidized housing landscape.
We are innovating our industry, and we value hiring and retaining the right talent.
We look forward to welcoming you to our team and investing in your career growth and development.
*About the Role:*
We are looking for passionate individuals who will add to our people focused culture and help us to continue to provide world class support to our team members, clients, and customers.
The ideal candidate should be comfortable working remotely, self-driven and a self-starter.
The ideal candidate should also be able to handle multiple projects at the same time, using various online and offline systems, and managing compliance with our internal and applicable regulatory process.
*Job Description*_*:*_
* Provide superior customer service to our landlord and tenant clients
* Prepare and submit leasing documentation and requisite authorization requests to the applicable housing agency
* Oversee compliance of application packages and supporting documentation
* Engage with landlord and tenant clients to ensure timely compliance housing agency deadlines for submission of required documentation
* Field inquiries, supplemental requests and follow-ups from relevant housing agency contacts
* Coordinate initial and final Housing Quality Standards (HQS) inspections
* Coordinate lease signing and tenant move-ins
* Field requests from tenant and landlord clients and direct matters to company management
* Perform other administrative tasks as required
*Essential Functions:*
Skills include an excellent ability to address the needs of landlords, agents, prospective tenants and case managers.
Other essential skills include, but are not limited to:
* Handle fast-paced situations effectively
* Exhibit strong people skills
* Excellent communication skills
* Administrative and organizational skills
* Time management skills and ability to prioritize wisely
* Customer service oriented
* Knowledge of state law as it relates to fair housing
*Qualification:*
Computer Skills:
* Intermediate computer and Internet knowledge
* Intermediate knowledge of MS Word, Excel and Outlook
* Prefer knowledge of the following software programs: Asana, Typeform, DocuSign, HelpScout
Education:
* Associates degree or equivalent level of education/experience is required
* Ability to fluently read and write English, accurately perform intermediate mathematical functions and use company’s management software
Professional Experience:
* Two years of experience in a real estate industry is preferred
Job Types: Full-time, Part-time, Contract
Pay: $25.
00 per hour
Expected hours: No more than 40 per week
Benefits:
* Professional development assistance
Experience level:
* 2 years
Schedule:
* Monday to Friday
* Weekends as needed
Education:
* Associate (Required)
Experience:
* Section 8: 3 years (Preferred)
* Property leasing: 2 years (Required)
* Fair Housing regulations: 3 years (Required)
Work Location: Remote
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