Sr. Program Manager

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions.
Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers.
Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering.
Synergy offers its employees a generous portfolio of core and voluntary benefits, including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company-paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.
At Synergy, you’ll be challenged and given the opportunity to grow in your career path.
In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it.
Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you! *This position is designated as work-from-home.
* *Description:* * The position will require leading day to day administrative and functional duties such as researching, tracking, organizing, analyzing and presenting a wide range of data from program staff as well as customers.
Responsibilities include defining and recording current and future business processes and identify potential improvements.
* Exhibit excellent problem solving and data analysis skills as well as a proven ability to work independently.
*Essential Functions & Duties:* * Experience managing SaaS projects.
Solid understanding of Agile development life cycle and knowledge in both Agile and traditional project management.
* Perform initial agile team assessments; recommend and assist with the implementation of agile team structure.
* Be a successful change agent both motivating the change and implementing it.
* Schedule and execute project meetings, maintain project life-cycle documentation and tactical and strategic project tracking systems, primarily Atlassian Confluence, Jira and Portfolio.
* Manage existing and define new business process flows to identify improvement opportunities.
* Liaise with project stakeholders to help coordinate agile across the large program.
* Communicate in writing and verbally with internal and external customers.
* Prepare and deliver status updates, working sessions, and program area updates.
* Assist project personnel in resolving complex program problems.
* Collect and schedule work for Security, Automation QA, DBA, and DevOps teams.
* Establish and complete tasks as assigned within deadlines.
* Participate in peer reviews.
* Other duties as assigned.
*Skills, Qualifications and Certifications of Best Candidates:* * 5+ years of experience in government or corporate environment as project manager or equivalent experience * 5+ years of experience in complex software development programs * 3+ years technical experience with increasing levels of responsibility providing technical oversight, stakeholder management and participation, problem resolution * 3+ years of execution per iterative/agile development per scrum, Kanban, etc.
* Detailed understanding of software development life cycles including waterfall and Agile * High proficiency in MS Excel and MS PowerPoint * Proficiency in MS Project, Atlassian (Jira/Confluence) or similar project tracking tools * High proficiency in presentation and web communication tools * Excellent written and verbal communication skills and ability to interact with all levels of staff * Self-starter with strong self-management skills * Ability to organize and manage multiple priorities * 5+ years of experience in developing and managing teams.
* Customer service oriented * PMP certificate * Certifications such as CSM or Security+ * Certified Scrum Master Professional (CSP) * Experience with Agile methodologies and principles.
* Familiar with information technology architecture, governance, and data exchange.
* Bachelor’s degree in computer science or related field.
*Citizenship or Work Authorization Required:* * Ability to obtain and maintain a Public Trust Clearance per Federal requirement.
* Must be a U.
S.
citizen * Must pass a background investigation *Preferred Education & Experience: Commensurate experience and education.
* Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs.
As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances.
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
*A reasonable estimate of the current pay range is: $111,890 – $159,843.
* Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee.
The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.
To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.
Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race, creed, color, religion, ancestry, national origin, sexual orientation, gender identity or expression, military status, sex, medical condition, pregnancy, physical or mental disability, personal appearance, predisposing genetic characteristics, family responsibilities, familial status, marital status, status as a victim of domestic violence, political affiliation, arrest records and criminal convictions, or any other characteristic protected by law.
Discrimination or harassment based upon these protected categories is expressly prohibited.
Job Type: Full-time Pay: $121,657.
00 - $159,190.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Compensation package: * Bonus opportunities Experience level: * 5 years Schedule: * 8 hour shift * Monday to Friday Application Question(s): * Are you a US Citizen? Education: * Bachelor's (Preferred) Experience: * Program management: 5 years (Required) * MS Project, Atlassian (Jira/Confluence): 3 years (Required) * SaaS: 3 years (Preferred) * Leading software development programs: 3 years (Preferred) * Strategic planning: 3 years (Preferred) License/Certification: * PMP (Required) Work Location: Remote